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She is well versed in the energy and telecom sectors in Australia and currently works to keep our site up to date with the latest information for our customers. If you want to speak to someone at Optus outside of calling hours, you can use the Optus online chat or via the messaging section in your Optus app, which are both available 24/7. Optus aims to resolve complaints within 10 business days or, for urgent complaints, two business days.
Optus Mobile Data-Only Plans
Having worked in 3 countries for 4 telcos on both voice and data products, Neil is in a position to give you the inside track. The Optus Self Service App is now up there with the best in class, allowing you to interact with them from the comfort of your sofa and conduct almost any task you want on your smartphone with ease. If you think about it, phone companies are typically a lot nicer to you at the start of the relationship than they are in the middle and end.
With these plans, you won't be able to make any calls, therefore it's important to keep that in mind when choosing. All Optus 5G home wireless broadband plans run on a month-to-month contract. These Optus SIM-only data plans run on a month-to-month contract and have more data inclusions than their prepaid siblings. Optus provide several ways to get in touch with their customer support staff. In this post, we’ll focus on how to contact Optus by phone for any issues you may have. If you’re unhappy with your Optus service, you can submit a complaint either by phone, online form, or email or letter.
Optus Recharge for Prepaid Plans
To help you get the support you need, we've compiled all the different Optus Mobile contact methods in one handy guide. Below we cover a list of every Optus phone number, email address, and postal address as well as how to contact the company online via the Opus Live Chat and your online account. Don’t spend precious time and resources managing daily, tedious tasks.
Harness the power of cloud-enabled technologies and services today to ensure you achieve optimal business continuity for your growing organization. If you prefer to call, someone will direct you to the appropriate team. If you prefer email, fill out the form below and we will send your question to the person best suited to get you an answer. Contact our service experts to discover how we can deliver scalable, efficient, and high-quality network technology deployment and managed IT services.
Optus NBN Contact Number
Wireless broadband is an NBN-alternative that connects your home devices to the internet using the mobile network. Unlike NBN and other broadband services, home wireless broadband is simple to set up, just plug in the home wireless broadband modem and connect your devices. Most home wireless broadband plans are currently on the 4G mobile network. However, Optus is beginning to roll out their 5G home wireless broadband in selected cities as well.
As your single-source solutions partner, we can provide IT and telephony service management anytime, anywhere. Our technical experience gives you complete operational visibility, allowing you to get back to what matters most. You’ll be required to set up a My Optus account when you sign up for a new service, and can be accessed either online or through the My Optus app.
Test your internet speed with Selectra’s Internet Speed Test and learn tips and tricks to improve your broadband connection. If you’re looking for a new NBN service, Optus offers flexible NBN plans that are made to work for any size household. You can get a new handset + a SIM-only plan and pay off your new phone in 12, 24, or 36 months. If you want to be able to call, use WhatsApp, and navigate the web on your mobile device, this is the type of plan you will need.
If you’re a new Optus NBN customer, you can schedule your NBN installation appointment or amend a previous appointment request over the phone on the following numbers. Whether you work with small businesses or large enterprises, our channel partner program offers services to help you grow your business. Our experts provide the full range of services required to optimize individual or multiple sites with the best in network infrastructure and end-to-end project management. Plans come on a month-to-month or 24-month contract and include unlimited data.
While going through the Optus complaints handling process, you are free to escalate your complaint at any time. If you prefer to submit an Optus complaint over the phone, there are two different Optus phone numbers you can call, depending on the service or product you have an issue with. Below you can find the phone numbers for the Optus complaints team, as well as which number you should call depending on your service. Your My Optus Account is the best way to manage and control your Optus mobile and broadband services online. If you need to contact Optus via writing, such as to file a complaint or send something that requires your signature, you can do so either by email or by post. Below you can find how to email Optus customer service or write to them in the mail.
You agree that the terms and conditions of Selectra.com.au apply to this referral. Sponsored products are identified as such on our website and a sponsored product's position or placement on this website does not represent a Selectra ranking or rating. Optus Long Expiry which are prepaid, pay-as-you-go mobile phone plans starting at $10 with calling, text, and data rates. Optus SIM-only mobile phone plans are month-to-month mobile plans with unlimited data on the Optus Network.
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